Frequently Asked Questions (FAQ)

1. Interoperability and Connectivity

1.1. Can DataCleaner interact with more than one data source (database, file, etc.)?

Yes. Usually a job in DataCleaner has just one source but it can incorporate other sources (e.g. via a 'Table Lookup' or by using a 'Composite datastore') or other destinations (e.g. via 'Insert into Table' or similar components).

1.2. Can I use DataCleaner with [my relational database brand]?

Our database connectivity layer is based on Apache MetaModel. This means that a lot of data sources are supported. We specifically test these brands:

Furthermore the layer is designed so that if the following two criteria are met, we generally support your database:

Even if these requirements are not fully met, we encourage you to try it out. The connectivity layer is quite flexible and tolerant towards minor issues in e.g. the driver's JDBC compliancy or minor SQL-92 incompatibilities.

1.3. Does DataCleaner run in virtualized environments (such as VMware)?

Yes. Our only requirement is that Java 7 or later is installed.

1.4 Which Operating Systems does DataCleaner run on?

We ensure that DataCleaner is working on Windows, Linux and Mac OS X. Furthermore any Operating System with full Java support should work.

Note that we have a few tips for installing on Mac OS X.

2. Commercial Editions

2.1. What are the functional differences between community and commercial editions?

There are multiple functional differences. Here are the primary ones:

For more information, see the Compare the Editions page.

2.2. Why should I buy a commercial edition of DataCleaner?

If you're using DataCleaner for commercial reasons then it's really the only right thing to do. The commercial editions are quality assured and tested in a more mature way. With the commercial editions you get more functionality and a support organization that will help you if there should be any troubles.

2.3. Who am I doing business with then?

DataCleaner is being developed at Human Inference, a daughter-company of Neopost. Human Inference is based in The Netherlands, Germany and Denmark while Neopost is a global company.

As a DataCleaner customer you will probably come across both company brands. This is because Human Inference is increasingly offering it's products through the global presence of Neopost and Neopost is increasingly being used as the company brand for Human Inference in regions where we previously did not have much presence.

2.4. Can I get support for the Community Edition?

No, when using the Community Edition you have to rely on the community for help. This often works, but you need more patience and you cannot hold anyone accountable for fixing your issues.

2.5. Who should use the community edition then?

We recommend the community Edition for developers, curious users and for hobbyists. We also encourage people to get the latest and greatest Community Edition if they want to test new functions as early adopters.

With it's limited set of features the Community Edition may also work as an ad-hoc tool for certain professional tasks, but remember that you're missing out on a lot of nice functionality and that you're on your own in case of troubles.